Website terms of use

WARNING: By using the websites, the user undertakes to agree to all the provisions in the general terms of use of the contents of the relaxresort.si websites listed below.WARNING: By using the websites, the user undertakes to agree to all the provisions in the general terms of use of the contents of the relaxresort.si websites listed below.
By visiting the website or by subscribing to the newsletter, the user agrees to the general terms of use. If you do not agree with the general terms of use, the use of the website or subscription to e-newsletters and filling out forms on the site is not possible.

1. General provisions

The general terms of use (hereinafter: terms of use) of the relaxresort.si website (hereinafter: websites) relate to the terms of use of the content on the websites. They represent a legally valid and binding agreement between ATEOR d.o.o., Poljska cesta 21D, 2250 Ptuj (hereinafter: the provider), and any person who visits the website and/or uses the website in any way (hereinafter: the user).
The provider reserves the right to change and/or delete any part of the websites without prior notice. In order to provide the user with the best possible experience, the provider ensures constant updating of the website. The user is aware and agrees that the form and nature of the website change occasionally without prior notice to the user.

2. Website accessibility

The websites are generally accessible 24 hours a day. The provider reserves the right to shorter interruptions of access to the websites for technical reasons. The provider also reserves the right to longer interruptions of access to the websites in cases related to maintenance work and / or replacement of equipment. The provider does not guarantee access to the websites in cases of failures in the networks of internet connection providers or any failures, errors and / or other technical disturbances or interruptions that are the result of the failure of third parties (internet connection failure, power failure,...) and in cases of force majeure.

3. Restrictions on access to websites

The provider reserves the right, in the event of suspected abuse, as stated in point 7 of these terms of use, to limit or terminate access to the content of the websites for a specific user's IP address.

4. Age restrictions and responsibility

There are no age restrictions when using the websites. The use of the websites is intended for the user's own use. Registration of other persons or filling out forms for other persons is not allowed, for which the user guarantees with full indemnity responsibility and assumes passive legitimation in the event of a dispute.

5. Protection of personal data and cookies

An integral part of these general terms and conditions is also the personal data protection policy and the web cookie policy. The documents are available at the following links:

• Personal data protection policy 
• Cookie policy

6. Disclaimer

The user is aware that:

• Web technologies for the transmission and access to content on websites are not 100% reliable at all times. In the event of any failures in the operation of third-party systems that are necessary for access to the websites (internet connection providers, electricity providers, ...), the provider does not assume responsibility.
• The provider is not responsible for the improper functioning of services that are the result of improper use or lack of knowledge of the user when using the services.
• To use the services, the user needs adequate software and hardware (computer, web browser, internet access).
• The provider cannot technically guarantee the operation of the services in the event of a network failure of contractual partners, power failure or other technical disturbances that would temporarily disrupt the operation of the services.
• All information, materials and other content on the websites are for information purposes. The provider makes every effort to ensure the best possible presentation and operation of the websites and the timeliness, completeness and accuracy of the data presented on the websites. Nevertheless, it does not assume any responsibility for their accuracy, timeliness and completeness.
• Without the prior permission of the provider, it is not allowed to: copy, print or save published images on the websites. Also, without the prior permission of the provider, the use of graphic elements and trademarks is expressly prohibited.

7. The user undertakes:

• That it will not use the content published on the websites for commercial, illegal or any other purposes, except those specified in these terms of use.
• That it will not distribute copyrighted content or content located on the websites.
• That it will not attempt to obtain, collect and / or store personal data of other users of the websites.
• That it will not in any way copy, store or transmit all or parts of the content of the websites.
• That it will not use computer codes, malicious programs or anything that could interfere with, disable or damage the websites and / or the provider and its software and hardware.

8. Complaints

In case of problems or questions, you can send a message to info(at)relaxresort.si.

9. Violation of the terms of use

The provider reserves the right to deny access to the websites to users who violate the terms of use or the general terms and conditions. If the user causes any damage to the provider with his actions, he is fully morally, materially and criminally liable for it. Any violations of the terms of business and / or general terms and conditions by other users can be reported to the e-mail address info(at)relaxresort.si.

10. Amendments and supplements to the general terms of use

In the event of changes in regulations governing the operation of websites, data protection and other areas related to the operation of the provider's website, and in the event of changes in its own business policy, the provider may change and / or supplement these terms of use, of which it will always inform users in an appropriate manner, which includes in particular notification via the website relaxresort.si or via e-mail, especially if the changes relate to a change in the personal data protection policy. Any amendments and/or supplements to the terms of use shall enter into force and be applied after the expiry of an eight-day period from the publication of the amendments and/or supplements. If the amendment and/or supplement to the General Terms and Conditions is necessary due to compliance with regulations, these amendments and/or supplements may exceptionally enter into force and be applied in a shorter period of time.

A user who does not agree with the changes and/or supplements to these terms of use must cancel his registration or stop using the services, content and anything else from the websites within eight days of the publication of the notice of the change and/or supplement to the terms of use, otherwise, after the expiry of this period, it is considered and no contrary evidence is allowed, that the user accepts the changes and/or supplements to the terms of use. Registration is cancelled by the user communicating the cancellation to the provider in a written statement. Cancellation of use means that the user no longer uses the provider's website in any way.

The general terms and conditions were adopted by the director of the provider, in Ptuj, on 24.3.2025.